Privacy & Client Data Protocol
At DarkGems, our solar-cultivated diamond atelier respects your right to discretion, secure transactional privacy, and transparent custody.
1. Information We Collect
When you explore, reserve, or purchase laboratory-cultivated diamonds directly from our foundry application, we collect essential personal identification data:
- Client Identification: Legal full name, encrypted contact telephone, and private correspondence email address.
- Armored Courier Logistics: Physical street addresses, residential delivery protocols, and identity verification upon delivery.
- Certificate Custody: Archival matching of IGI / GIA laser inscription numbers associated with your private vault ledger.
- Technical Logs: Browser session metadata, IP addresses, and interactive 360-degree rotation preferences.
2. Foundry Data Custody & Security
Because we eliminate traditional retail broker chains and sell direct-to-consumer, your transaction data never passes through third-party jeweler networks. All payment card details and wire transit credentials are cryptographically protected via 256-bit AES encryption.
We do not sell, rent, or trade private customer registries to advertising syndicates. Data retention is strictly bounded by international gemological provenance tracking and tax compliance statutes.
3. Laser Inscription & Archival Record Keeping
Every diamond grown in our laboratory is micro-inscribed via high-precision laser on its girdle with an official accreditation laboratory registry number (e.g., IGI or GIA). We maintain a redundant, tamper-evident archival database of these certificates to facilitate lifetime warranty claims, resale authenticity checks, and estate valuation appraisals.
4. Your Regulatory Rights
Under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you retain full authority to request:
Right to Erasure
Request purging of personal details following complete delivery and warranty registration.
Right of Data Export
Export your laboratory grading dossiers, receipts, and order histories as portable JSON or PDF.
5. Contact Our Privacy Officer
For legal inquiries regarding personal data, vault records, or identity authorization, contact our compliance counsel:
DarkGems Haute Gemology S.A. Compliance • clientcare@darkgems.luxury • 450 Quai du Mont-Blanc, Geneva, Switzerland